Equal Opportunity Policy under the RPwD Act (India)

Equal Opportunity Policy under RPwD Act Guide
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Payroll & Labour Law
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Ankit Sarawagi|Founder, CFOmatrix·August 2026·8 min readPayroll & Labour Law

The day you hire your twentieth employee, a quiet compliance switch flips: you now owe a registered Equal Opportunity Policy under the RPwD Act, and most founders have never heard of it until an auditor asks.

This guide covers the whole obligation in plain language: who must frame an equal opportunity policy, what it has to contain, how to register and publish it, and the records and liaison officer that go with it. It also clears up the biggest myth, that private companies must reserve jobs. Start with the summary, then read the section you need.

Equal Opportunity Policy at a glance
When it applies
Every establishment must publish a policy; the detailed version and registration apply to a private establishment with 20 or more employees.
Key numbers
20+ employees for the full duty. 4% reservation is government-only. 1 liaison officer to appoint.
Where to register
With the State Commissioner for Persons with Disabilities (or the Chief Commissioner), plus display on your website or premises.
What to keep
A register of persons with disabilities employed, open to inspection on demand.
Penalty
Up to ₹10,000 for a first contravention; ₹50,000 to ₹5,00,000 for repeat breaches.
20+Employees: full policy and registration
4%Reservation, government establishments only
₹5 lakhTop penalty for repeat contravention

1 Does the equal opportunity policy apply to you?

The Rights of Persons with Disabilities (RPwD) Act, 2016, and its Rules of 2017 place the duty on every “establishment”, which expressly includes private companies, firms and other bodies. The size of your team decides how much you must do, not whether you must do anything.

  • 20 or more employees: you must frame and publish the detailed equal opportunity policy, register it with the Commissioner, appoint a liaison officer, and maintain records. This is the line startups cross without noticing.
  • Fewer than 20 employees: you still publish an equal opportunity policy, but a shorter one covering the facilities and amenities you provide, the posts identified as suitable, and the manner of selecting persons with disabilities.

The count is a headcount of employees at the establishment, so it moves with hiring, not with who sits on formal payroll versus a vendor’s.

Example

Kaveri Labs grows from 16 to 21 people after a hiring sprint. It has just crossed the 20-employee line. Kaveri now needs the full equal opportunity policy, a named liaison officer, a copy registered with its State Commissioner, and a register of any persons with disabilities it employs. The founder assumed this was a “large company” rule. It is not.

Watch outThe trigger is the RPwD headcount, which is separate from the 10-employee POSH line and the 10 or 20 lines for EPF, ESI and other laws. Founders who track one threshold often miss this one entirely, and it surfaces in diligence.

2 What your Equal Opportunity Policy must contain

An equal opportunity policy is not a one-line diversity statement. For a 20-plus establishment, Rule 8 of the RPwD Rules lists what it has to spell out. Cover each of these.

ItemWhat to state
Facilities and amenitiesThe facilities and amenities provided so persons with disabilities can perform their duties.
Identified postsThe list of posts identified as suitable for persons with disabilities.
Manner of selectionHow persons with disabilities are selected for the various posts.
TrainingPost-recruitment and pre-promotion training.
Assistive devicesProvision of assistive devices and barrier-free, accessible infrastructure.
Support measuresPreference in transfer and posting, special leave, and related accommodations.
Liaison officerThe appointment of a liaison officer to look after recruitment and facilities.
Grievance routeHow a person with a disability can raise a concern and how it is handled.
NoteA private establishment with fewer than 20 employees has a lighter list: the facilities and amenities provided, the identified posts, and the manner of selection. Everyone publishes something; only the 20-plus policy carries the fuller set above.

3 Register and publish the policy

Framing the policy is half the job. The Act wants it on the record and in the open. The sequence is short, but each step is a distinct obligation.

1
Frame the policy
Draft the equal opportunity policy with all the items in section 2, sized to your headcount, and have it approved internally.
2
Appoint the liaison officer
Name a liaison officer in the policy (required at 20-plus employees) to oversee recruitment of and facilities for persons with disabilities.
3
Register a copywith the Commissioner
Register the policy with the State Commissioner for Persons with Disabilities of your state, or the Chief Commissioner for central-government-controlled establishments.
4
Publish it
Display the policy on your website. If you have no website, put it up at a conspicuous place on the premises.
5
Maintain records
Start the register of persons with disabilities employed, and keep it ready for inspection.
TipThe Commissioner is a state-level authority, so the registration desk and the exact submission format differ by state. Confirm your State Commissioner’s current process before you file, rather than assuming a single national portal.

4 Records, registers and the liaison officer

Two ongoing duties sit under the policy, and both are what an inspector or a due-diligence team will actually test.

The record you must keep

A 20-plus establishment maintains a register of the persons with disabilities it employs. It captures:

  • The number of persons with disabilities employed and the date from which each is employed.
  • The name, gender and address of each such employee.

These records must be produced for inspection on demand by the authorities under the Act, and you must supply information needed to check compliance. A nil position is fine; the point is that the register exists and is current.

The liaison officer

The liaison officer is the person accountable for making the policy real: overseeing the recruitment of persons with disabilities and the provision of facilities and amenities for them. Name a specific role holder, not “HR” in the abstract, so the responsibility is traceable.

Example

Brewly, a 14-person coffee brand, is under the 20 line. It still publishes a short equal opportunity policy on its careers page covering the amenities it offers, the roles open to persons with disabilities, and how it selects them. When Brewly reaches 20 staff, it adds the fuller policy, names its Head of People as liaison officer, registers the copy with its State Commissioner, and opens the register. Building the short version early makes the upgrade a formality rather than a scramble.

CFO lensTreat the register and the liaison-officer appointment like any other statutory record. Fold them into the same compliance calendar and data room as your EPF, ESI and POSH files, with one named owner. In diligence, an unnamed liaison officer or a missing register is a documentation gap you do not want to explain under time pressure.

5 Reservation is government-only: the private-sector duty

The most common misconception is that private companies must reserve a share of jobs for persons with disabilities. They do not.

The 4% reservation in Section 34 of the Act applies to government establishments. For the private sector, the RPwD Act takes a different route:

  • Frame, publish and register the equal opportunity policy.
  • Appoint a liaison officer and maintain records, as above.
  • Run a non-discriminatory, accessible workplace, with reasonable accommodation for employees who acquire or disclose a disability.
  • Access incentives: the government operates incentive schemes for private employers who provide employment to persons with disabilities, so inclusion can also be a support you claim rather than only a cost.
There is no private-sector job quota under the RPwD Act. The duty is to open the door and prove you did it, through a registered policy, a named liaison officer and a register that stands up to inspection.

6 What non-compliance costs

Contravening the Act or its rules carries a fine of up to ₹10,000 for a first contravention. A subsequent contravention attracts ₹50,000 to ₹5,00,000. The fines are modest next to, say, GST exposure, but that is not where the real cost sits.

The bigger cost is reputational and transactional. A missing equal opportunity policy, an unregistered copy, or an empty register is exactly the kind of item an investor’s HR and legal diligence flags, and it can stall a term sheet until you cure it. It is cheap to do right and awkward to fix in a hurry.

TipIf you already run a POSH policy, bolt the equal opportunity policy onto the same annual review. The two live in the same corner of your compliance shelf, and reviewing them together keeps both current.

7 Your setup checklist

  1. Count employees at each establishment. At 20, the full duty switches on.
  2. Frame the equal opportunity policy with all the Rule 8 items: facilities, identified posts, selection, training, assistive devices, support measures and a grievance route.
  3. Appoint and name a liaison officer in the policy.
  4. Register a copy with your State Commissioner (or the Chief Commissioner), confirming the state’s current process.
  5. Publish the policy on your website, or at a conspicuous place if you have none.
  6. Open and maintain the register of persons with disabilities employed, ready for inspection.
  7. Review the policy and register annually, alongside POSH.

Not sure which rules apply at your headcount?

Use our free Compliance Applicability Checker: enter your team size, state and set-up, and see exactly which labour, payroll and HR filings you owe now, and which switch on as you grow.

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8 FAQs

Which companies must have an Equal Opportunity Policy?

Under the RPwD Act, 2016, every establishment must publish an equal opportunity policy. A private establishment with 20 or more employees must publish the detailed version and register it with the State or Chief Commissioner for Persons with Disabilities. Smaller establishments publish a shorter policy covering facilities, identified posts and the manner of selection.

Do private companies have to reserve 4 percent of jobs for persons with disabilities?

No. The 4 percent reservation in Section 34 applies to government establishments only. The private-sector duty is to frame and publish an equal opportunity policy, appoint a liaison officer, maintain records, and run a non-discriminatory, accessible workplace. Government incentive schemes are also available to private employers who hire persons with disabilities.

Where do we register the Equal Opportunity Policy?

Register a copy with the State Commissioner for Persons with Disabilities of the state where the establishment sits, or the Chief Commissioner for central-government-controlled establishments. You must also display the policy on your website, or at a conspicuous place on the premises if you have no website.

What records must an employer maintain under the RPwD Rules?

A private establishment with 20 or more employees keeps a register of the persons with disabilities it employs: the number employed, the date from which they are employed, and their name, gender and address. These records must be produced for inspection on demand by the authorities under the Act.

Who is the liaison officer under the RPwD Act?

A private establishment with 20 or more employees must appoint a liaison officer to look after the recruitment of persons with disabilities and the provision of facilities and amenities for them. The appointment is named in the equal opportunity policy.
Sources: Rights of Persons with Disabilities Act, 2016 (Sections 20, 21, 34, 35 and 89) and the Rights of Persons with Disabilities Rules, 2017 (Rules 8 and 9); Office of the Chief Commissioner for Persons with Disabilities. Thresholds, penalties and duties verified as of August 2026; State Commissioner registration processes are set at the state level and should be confirmed locally.
AS
Founder, CFOmatrix  |  Finance Strategy & Compliance

CFOmatrix helps Indian startups build finance, tax and compliance functions that stand up to investor due diligence, from process and controls to the filings and the numbers behind them.

Disclaimer: This article is general information as of August 2026 and is not legal advice. The RPwD Act, its rules, penalties and state-level registration processes can change and vary by location. Confirm your specific obligations with a qualified professional before acting.

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